Shipping & Delivery Policy

​Orders are generally shipped within 3-5 business days. (Monday – Friday). 

Currently Order Processing is facing delays by 4-8 Days.

But in some cases it can be delayed(we will inform you via phone or Email).

We use USPS, UPS, FedEx & DHL Express for fast shipping.

NOTE: Delivery Time can be disturb during holiday, You may face 1-2 week delay in Transit Time.

Shipping rates are:

For USA:

• $9.99 on all items, bags, wallets & accessories.

• Free Shipping on order over $15

For Rest of the world:

• $14.99 on all items, bags, wallets and accessories.

• Free Shipping on order over $120

​Highest rate is applied once to the entire order.

We reserve the right to fulfill order from any location across the world and chose any courier company.

While we agree to use reasonable efforts to meet the shipping and delivery dates provided above, we shall not be responsible for any delays in shipments.

Order changes

Once your order has been confirmed, it cannot be modified or cancelled. If you need to return a product, you have to begin the returns procedure once you have received the item.

Item not received

If you have successfully placed an order and have not received it yet while the tracking status shows it's delivered. You need to contact the carrier to find your package as once the item is bagged we don't have control over it (once it’s by the carrier ) , but if the issues still persists kindly email us contact@kopleen.com we will try our best to assist you. 

If the package is not received by you or stolen, please contact the courier company its their remorse. we can only assist you in this case.

Sometimes tracking information won't be available. This may be due to technical issues due to which the tracking information is not updated on the app. In such cases, if you are still unable to locate your item, contact us contact@kopleen.com we will assist you.