$330.00
50 in stock
Description
Description
Note: This offer is just for a limited time! + Free Shipping!
The Windham steel pergola is Backyard Discoverys solution to all weather, all season functionality and beauty in a contemporary white finish. Our powder coated, galvanized steel construction makes the Windham pergola maintenance free and rust resistant while offering protection against chipping, scratching, corrosion, and UV harm. The Windham is a Pro-Tect certified performance structure; certified to withstand up to 100 mph winds. With a sail shade soft canopy included; the Windham pergola is a minimalist outdoor structure design with modern, durable steel composition. Backed by a 5-year limited warranty, our high-quality steel pergolas provide market leading strength and durability in comparison to aluminum or vinyl outdoor shade products. Offered in 4 sizes, the Windham steel pergola provides up to 192 sq. ft. of shade and plenty of room for furniture, fire pits, and entertaining. The exclusive PowerPort has 3 USB ports and 3 electrical outlets to use for powering outdoor lights and electronics as well as charging your devices. If you have been searching for a strong, weather resistant, modern styled pergola, look no further. Meet the Windham galvanized steel pergola by Backyard Discovery!
Features
- HEAVY DUTY: 100% galvanized steel is a stronger construction vs aluminum or vinyl structures
- ZERO MAINTENANCE: Engineered for zero maintenance with stainless steel hardware and fully welded for rust resistance
- WIND TESTED: Pro-Tect certified performance structure; certified to withstand up to 100 mph winds
- POWERED UP: Exclusive removable PowerPort features 3 electrical outlets and 3 USB ports that is transferable to any post on the structure. PowerPort can be used for charging devices, lights and more. PowerPort requires a power source to be functional (not included)
- GALVANIZED & POWDER COATED STEEL: High performance powder-coating and galvanization for full protection against rust, corrosion, and UV harm
- UV PROTECTION: Light filtering sail shade soft canopy included. Soft shade canopy is made of UV protected breathable woven fabric that allows water and air to flow through freely thus preventing water pooling on rainy days
- MODERN DESIGN: Thick gauge steel post and bright white finish deliver popular appeal. Hidden internal joints add to the supreme strength while creating a sleek exterior
- MULTIPLE FOOTPRINTS: Offered in 4 sizes (1612, 1412, 1410, 1210)
- ANCHORING PLATES: Powder coated steel anchoring plates hidden by sleek steel post covers
- EASY ASSEMBLY: Supported by step-by-step interactive BILT app
- 5 Year Limited Warranty
- WARNING: Cancer and Reproductive Harm-www.P65Warnings.ca.gov
Specs
| Width | Depth | Height | |||||
|---|---|---|---|---|---|---|---|
| Assembled Dimensions | 12 0 | x | 10 0 | x | 7 5 | Weight: | 568lbs |
| General Info/Warranty/Maintenance |
Box 1: 90 1/2 x 22 1/4 x 6 3/4 Weight: 187 lbs.
Box 2: 90 1/2 x 22 1/4 x 6 3/4 Weight: 199 lbs.
Box 3: 90 1/2 x 22 1/4 x 6 1/2 Weight: 181 lbs.
Returns & Refunds Policy
Last Updated: [6/12/2023]
Thank you for shopping with kopleen. We strive to provide you with high-quality products and exceptional customer service. We understand that sometimes returns or refunds may be necessary, and we want to make the process as smooth as possible. Please review our Returns & Refunds Policy outlined below:
- Return Eligibility:
- 1.1 General Returns: We accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- 1.2 Defective Item Returns: If you receive a defective or damaged item, you must notify us within 7 days of receiving the product. We will replace the defective item with a new one at no additional cost.
- Return Process:
- To initiate a return, please follow these steps:
- 2.1 Contact our Customer Support: Please contact our customer support team at Email: [email protected] Phone: (321) 291-3709 to inform us about your return request. Provide your order details and a brief explanation for the return. Our team will guide you through the return process and provide you with a return merchandise authorization (RMA) number.
- 2.2 Package the Item: Securely package the item in its original packaging, including all accessories, tags, and labels. Include the RMA number provided by our customer support team.
- 2.3 Shipping: You are responsible for the return shipping costs unless the item is defective or damaged. We recommend using a trackable shipping method to ensure that the item reaches us safely. We are not responsible for lost or damaged returns during transit.
- To initiate a return, please follow these steps:
- Restocking Fees:
- For general returns, a 10% restocking fee will be applied to the refund amount. This fee covers the cost of processing the return and restocking the item.
- Refunds:
- 4.1 General Returns: Once we receive and inspect the returned item, we will process your refund. The refund will be issued in the original payment method used for the purchase, minus any applicable restocking fees. Please allow up to 1 week for the refund to be reflected in your account.
- 4.2 Defective Item Returns: For defective item returns, once we receive and verify the condition of the item, we will ship a replacement to you at no additional cost. If the exact item is no longer available, we will offer an alternative or issue a refund.
- Non-Returnable Items: The following items are not eligible for return or refund:
- Items that have been used, damaged, or altered after purchase.
- Items without their original packaging or missing accessories.
- Items marked as final sale or non-returnable.
- Exchanges:
- We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item on our website.
- Contact Us:
- If you have any questions or need further assistance regarding our Returns & Refunds Policy, please contact our customer support team at Email:[email protected]: (321) 291-3709. We are here to help.
Please note that this Returns & Refunds Policy applies to purchases made on our website https://kopleen.com. For purchases made through third-party platforms or retail stores, please refer to their respective return policies.
Thank you for understanding and adhering to our Returns & Refunds Policy. We appreciate your business and strive to ensure your satisfaction with every purchase.
Shipping & Delivery Policy
Last Updated: [6/12/2023]
Thank you for shopping with kopleen. We want to ensure that your shopping experience is convenient and enjoyable. Please review our Shipping & Delivery Policy outlined below:
- Shipping Destinations: We currently offer shipping within the United States. Unfortunately, we do not ship internationally at this time. We apologize for any inconvenience this may cause.
- Shipping Methods:
- 2.1 Free Shipping: We are pleased to offer Free standard shipping on all orders within the United States. No minimum purchase is required to qualify for free shipping.
- 2.2 Shipping Carriers: We work with reputable shipping carriers to deliver your orders safely and efficiently. The specific carrier may vary depending on factors such as the destination and the size of the package.
- Order Processing Time:
- 3.1 Processing Time: We strive to process and ship your order as quickly as possible. Please allow 1 working day for us to prepare your order for shipment. Orders are processed during business days (Monday to Friday), excluding holidays.
- 3.2 Order Confirmation: Upon placing an order, you will receive an order confirmation email containing your order details. This email confirms that we have received your order and it is being processed.
- Shipping Time:
- 4.1 Estimated Delivery Time: Once your order has been processed and shipped, the estimated delivery time is 2 to 5 working days within the United States. Please note that delivery times may vary depending on the destination, shipping method, and external factors beyond our control.
- 4.2 Tracking: We provide tracking information for all orders. You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track your package’s progress using the provided tracking number on the carrier’s website.
- Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.
- Delivery Attempts:
- If a delivery attempt is made, and no one is available to receive the package, the carrier will follow their standard procedures. This may include leaving a delivery notification, reattempting delivery, or delivering the package to a nearby pickup location for your convenience.
- Non-Delivery:
- In rare cases where a package is undeliverable or returned to us due to an incorrect address or other factors beyond our control, we will contact you to resolve the issue. Additional shipping charges may apply for reshipment.
- Delivery Issues:
- If you encounter any issues or delays with the delivery of your order, please contact our customer support team at Email:[email protected] Phone: (321) 291-3709. We will work with the shipping carrier to address the issue and provide you with the necessary assistance.
- Changes to Shipping & Delivery Policy:
- We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice. By continuing to use our services or placing orders, you agree to the terms and conditions outlined in the most recent version of this policy.
- Contact Us:
- If you have any questions or need further assistance regarding our Shipping & Delivery Policy, please contact our customer support team at Email: [email protected] Phone: (321) 291-3709, We are here to help.
Thank you for choosing kopleen. We appreciate your business and are committed to providing you with a seamless and enjoyable shopping experience.
